Governance

Transparent and intelligible administration

hodnota fotka

Value description

Information is easy to find traceable and comprehensible to all target groups. The city speaks the language of ordinary people, not a formal constructed jargon. It uses text, photos, videos, or infographics for communication. Information is always up to date, trustable, instructive, impartial, easy to understand, useful and accurate. Brno creates places that make it easier for citizens to find information about the city, and provides them with tools for the interpretation of information.

Contribution to the city

Transparency and clarity will have a direct impact on people's quality of life. Repeated enquiries from citizens to the authorities will be reduced. People will know what is happening in the city, where the city is heading, and why. Citizens' involvement in city affairs will grow, and so will the number of innovations in the services of the city towards citizens.

Garant

Jan Řezáč

Manager of  the company HOUSE OF ŘEZÁČ. Works as web consultant. He graduated from the Faculty of Informatics of Masaryk University in Brno. He wrote the first Czech book on the web design process - Web ostrý jako břitva  (A Razor-Sharp Website), followed by most Czech webdesigners in their work today.

GOALINDICATORUNITACTUAL VALUEFUTURE VALUETERRITORIAL PROJECTION
primary Ensure easy access to quality information - user-friendly, intuitive and intelligible design (so people quickly find what they need and look for, common sense)

website of the city - intuitive, user-friendly

other Create and apply only intuitive, intelligible and consistent processes and forms

number of services that can be processed completely on-line without visiting the authority

other Adapt services to all residents of the city, including various disadvantaged groups (such as the elderly).

number of services adapted to disadvantaged citizens, to the elderly,...

Citizens' comments on the proposed value


Kateřina Žůrková

2017-07-18
Value description
Hodnota neobsahuje podmínku aplikování i na městských částech, kde primárně občané hledají místní a i celobrněnské informace, a kterí nyní nereflektují web města vůbec. Tedy navrhuji rozšíření hodnoty na město a jeho městské části.
Garant reaction
Do konce července sbíráme vaše připomínky, komentáře a podněty. K jejich vypořádání ze strany garantů dojde v průběhu srpna a na začátku září bude toto vypořádání připomínek zveřejněno na webu.